Security & Data Protection

DGAWatch centralizes transformer maintenance and diagnostics workflows into a structured operational environment.

Core operational functions include:

• Oil sampling workflow management
• Laboratory coordination and result submission
• DGA result tracking and trend analysis
• Engineering review and approval workflows
• Transformer asset history and operational records
• Workflow traceability across maintenance activities

The platform is designed to improve operational consistency, engineering visibility, and long-term record management across transformer fleets.

DGAWatch operates on managed cloud infrastructure designed to support secure operational access and long-term data availability.

Platform protections include:

• HTTPS/TLS encrypted communication
• Secure cloud-hosted infrastructure
• High-availability deployment architecture
• Encrypted operational databases
• Protected document storage systems

All production communication between users and the platform is encrypted.

DGAWatch uses controlled authentication and role-based access management to limit user access according to operational responsibility.

Supported access roles include:

• Platform Owner
• Company Administrator
• Engineer / User
• Read-Only User

Organization access is invitation-based and controlled by authorized administrators.

DGAWatch is designed as a multi-organization platform with logical data separation between customer environments.

Access protections are designed to ensure that:

• organizations access only their operational records
• users operate within assigned permission boundaries
• transformer records remain isolated between customer environments

This applies to:

• transformer asset records
• DGA histories
• oil sampling workflows
• engineering reviews
• uploaded reports and operational documents

Operational documents and uploaded files are stored in protected cloud storage systems.

Examples include:

• laboratory reports
• engineering attachments
• shipment documentation
• operational spreadsheets and reports

Public anonymous file access is not permitted.

Document access is controlled through authenticated platform workflows and secure time-limited access mechanisms.

DGAWatch maintains automated backup and recovery protections designed to support operational continuity and long-term maintenance record retention.

Backup protections include:

• automated scheduled backups
• recovery restore capability
• managed infrastructure redundancy
• protected operational data retention

Authenticated sessions are protected through inactivity-based session controls.

Security protections include:

• automatic inactivity timeout
• secure session handling
• controlled authentication workflows

These protections are intended to reduce the operational risk associated with unattended authenticated sessions.

DGAWatch supports modern multi-factor authentication capabilities using industry-standard authenticator applications.

Supported authenticator platforms include:

• Google Authenticator
• Microsoft Authenticator
• Authy-compatible applications

MFA capability can be enabled to align with customer organizational security requirements.

DGAWatch maintains operational timelines and workflow traceability throughout the platform.

Tracked operational activities may include:

• sampling order creation
• shipment updates
• laboratory result submissions
• engineering review actions
• workflow status transitions
• approval and completion records

These records help support operational accountability and maintenance history visibility.

DGAWatch is designed around customer-controlled operational access principles.

Support interactions are intended to operate under customer authorization and controlled access workflows.

Operational objectives include:

• customer-controlled support access
• limited operational visibility
• traceable support interactions
• controlled authorization processes

DGAWatch is designed to support transformer maintenance and diagnostics programs operating within utility and industrial engineering environments.

The platform workflow model is intended to align with operational practices commonly associated with:

• transformer dissolved gas analysis programs
• oil sampling operations
• engineering review workflows
• operational maintenance record retention

DGAWatch supports operational coordination and traceability workflows associated with industry practices including IEEE and IEC transformer diagnostics guidance.

The platform does not replace engineering judgment, laboratory accreditation requirements, or utility maintenance standards.

Customer operational data remains the property of the customer organization at all times.

DGAWatch functions as a secure operational platform for workflow coordination, diagnostics management, and maintenance record organization.

Customer operational records are not shared across organizations.